Instant messaging is a convenient and fast way to obtain information. After logging into IM you will see the option to hide from other IMers or make your presence known. The presence awareness feature also allows you to see if someone in your chosen lists of correspondents is presently at their desk and available. If you have a question that needs an immediate response, you can then send a message and obtain an immediate response. This proves to be a great advantage over email which sits in the individual's Inbox waiting to be physically opened, and read before receiving a response. The immediateness of the process can be a true time saver for employees and customers Newport Cigarettes Coupons.
According to researchers at the University of California and Ohio State University, IM have some definite benefits to be used in the workplace. IM has proven to save time when someone substitutes it for more traditional communication, such as the telephone or email. Research showed that when IM was used the conversations were briefer than phone conversations and was less disruptive to the employee. The shorter conversations and fewer disruptions increased the workers' productivity Cigarettes Online USA. The most proficient users of IM used it to check in with co-workers to see if they were available. In addition, workers used the technology to obtain quick answers for projects and status updates on work tasks.
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